Bilingual Customer Service Representative for Kobo
COMPANY:
TTEC
LOCATION:
Montreal, QC
JOB REFERENCE:
02DT2
Empower booklovers to read more with KOBO!
Join the TTEC team as a Bilingual Customer Service Representative for Kobo. You’ll help people every day by taking calls, actively listening to understand customer’s needs and answering questions.
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What you will do on a typical day:
Accept inbound calls from customers
Effectively resolve issues or concerns
Gather information form the customer to make appropriate recommendations for new products and services
Provide stellar customer service
As a Customer Service Representative, you will receive:
Fun, talented and witty teammates
Knowledgeable, supportive and engaged leadership
Family-friendly environment
Career-growth and lots of learning opportunities for aspiring minds with potential for advancement in 6 months
Diverse, inclusive and community-minded organization
And yes…all the competitive pay and benefits that’d you’d expect (and some that just might surprise you)
The basic stuff you’ll need:
Fluent in Dutch
Professional working proficiency in French and English (Training and Tools are in English)
Are you looking for a dynamic company where you feel accomplished? Our client offers a very competitive salary and much more! What are you waiting for? This position will be filled quickly.
One of our clients is a leader in transport and is currently looking for new talent in the administrative field. Do you want to be part of an exciting team?
Are you ready for a new challenge? We want to meet you!
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The main tasks:
Coordinate appointments with customers and handling mail.
Contact clients as the need arises.
Process and administer Overages, Shortages, and Damages documents.
Write reports.
Billing – data entry.
Do all other duties related to the position.
The benefits of the position:
Nationally-known company in the transportation industry.
Competitive salary.
Bedard Resources offers you:
In business since 1996.
We tailor to all industries.
We have 11 convenient locations.
Our services are free for job seekers.
Your application will remain confidential at all time.